Facilities Manager Services

Richard Poulter
Hong Kong
Yuen Long, Hong Kong
HK$60K - HK$85K per month plus benefits
Job Posted

A major HK statutory organisation is looking for an energetic, forward thinking Facilities Manager Services to join their team and manage the services and administration of the Imported Labour Accommodation Facility in Yuen Long. 

Project Details

You will be based full time at the facility in Yuen Long.

Responsibilities and Duties

Reporting to the Deputy CEO, the incumbent will be responsible:

  • To assist the Deputy CEO Of Operations in overseeing the services and administration of the Construction industry Imported Labour Accommodation, including reservation, application & check-in, check out procedures, housekeeping, front desk & inquiry, inventory management, communication & documentations, budget management, office & hospitality system management
  • To develop strategic plan and implement initiatives to optimize operational efficiencies within the Accommodation such as streamlining procedures, establishing effective workflow, adopting innovation and technology, and driving collaboration and communications with internal & external stakeholders;
  • To establish and implement standard operation procedures and workflows to maintain high service quality and resident satisfaction, such as housekeeping standards, protocols for handling residents inquiries, communication and documentation systems
  • To develop and implement strategic inventory management practices to optimize the levels of essential supplies and equipment for The Accommodation's operations, to ensure efficient stock control, minimize wastage, and align with cost-saving initiatives
  • To collaborate with the procurement team to source and procure inventory items timely and at competitive prices, while maintaining strong supplier relationships;
  • To develop processes for conducting regular quality assurance inspections to assess compliance with SOPs and identify areas for improvement, and implement improvement actions as needed
  • To support the Deputy CEO of Operations on the preparation of the Annual Business Plan, Capital and Operating Budgets in accordance with management and stakeholders requirements, as well as to manage budgets and allocate resources effectively, ensuring cost control measures are in place
  • To collaborate with government agencies, district council, community leaders, neighbourhood, and relevant stakeholders to address concerns, facilitate communication and foster positive relationships by participating meetings and relevant working groups
  • To coordinate and collaborate with other functional leads to develop and implement emergency response plans and procedures to address crises and unexpected events
  • To foster a strong partnership with the Facilities Manager Operations and Safety to ensure effective coordination and streamlined operations
  • To carry out any other duties as assigned by the Chairman, CEO, Deputy CEO Of Operations

Desired Skills and Experience

  • Minimum of 10 years’ post qualification work experience in hospitality and tourism industry, preferably with all-round experience in managing sizable hotel or serviced apartment or hostel & quarters;
  • In-depth knowledge of the hospitality management, and with extensive administrative and operational management experience in running front desk or housekeeping, budgeting and financial control, inventory management, documentation and standardization;
  • Proven ability to design and implement efficient workflow systems, ensuring smooth operations and maximizing productivity across all function teams;
  • Proficiency in implementing inventory management systems and processes to track and control inventory levels;
  • Strong financial acumen to develop and manage budgets as well as the capability to monitor expenses, analyse financial reports, and implement cost-saving measures or cost control;
  • Strong sense of responsibility and commitment to achieve results and willingness to proactively improve ways of working and services;
  • Effective communication and interpersonal skills in interacting with people at all levels, capability to interact with stakeholders, the Accommodation's management, relevant boards, committees, taskforces members; residents’ representatives, government officials of both HK and Mainland
  • Proven leadership and organisational ability with excellent strategic planning skills, strong political acumen, adept communication, and negotiation skills; as well as ability to handle crisis or conflicts when issues arise
  • Strong command of written and spoken English and Cantonese

Qualifications/Educational Requirements

  • The applicant must possess a recognised degree in hotel or hospitality management or related disciplines

Employing Company Overview and Profile

Our client is a dynamic organisation that focuses on the construction industry's needs and aspirations as well as providing a communication channel with local Government to solicit advice on all construction-related matters.

The organisation's subsidiary is tasked with managing the Imported Labour Accommodation facility in Yuen Long. 

Additional Benefits Package and Incentives

Highly attractive salary, package and benefits

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