Claims Manager

Richard Poulter
Malaysia & Indonesia
Kuala Lumpur
Job Posted
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A Claims Manager is needed to join the business after having taken on a number of high value claims projects, over the last two years, to help manage and keep momentum going ensuring that the business remains successful in what they deliver.

Project Details

Working closely with the Director you will need to be able to pick up and run with the role covering civil and building works, rail, road and high rise. The business has a considerable track record of working with contractors with a number of commissions being Client organisations.

Responsibilities and Duties

• Claims Manager reporting to Director
• Assessment of claims potential, production of proposals, assessment of time frame for delivery, framework of claims preparation and submission and submission to clients (basically pre-award stage)
• Client liaison and reporting – managing the expectations of our clients
• Establishing work plan and structure of claims and setting this out in detail for discussion / agreement with clients and dissemination with the claims team
• Management of multi-disciplinary teams including Forensic Planners, Project Planners, administration/data controllers, contracts managers, senior consultants and consultants within the ELC team
• Weekly reporting of progress – works achieved, information requested and outstanding, issues impacting delivery, resource tracking – utilised versus planned, management of internal budget for delivery (lump sum works)
• Claims production including narrative, detailed events, delay schedule, time impact analysis, claim evaluation and executive summary
• Powerpoint presentation production and presentation at management / board level
• Onward negotiation of claims if required.
• Alternately, production of claims to defend clients – subcontractors/suppliers or working for clients defending claims from contractors
• Expected to work in Malaysia / Singapore and across SE Asia region, therefore needs to be mobile and flexible

Desired Skills and Experience

• Significant exposure to and experience of claims management and production
• Extensive work with contractors with demonstrable experience including claims preparation, management of delay analysis and claim evaluation
• Experience of managing teams of 6-10 people on projects
• Adjudication/arbitration or litigation experience would be advantageous
• UK, Middle East and SE Asia experience would be preferred
• Broad experience across all sectors – civils, build, O&G etc.
• Strong contract/commercial knowledge – all major forms of contract and bespoke agreements
• Knowledge of Society of Construction Law protocols and various delay analysis techniques/principles
• Knowledge of (not use of) Primavera and Microsoft projects
• Word, excel, PPT proficient

Qualifications/Educational Requirements

• Educated to degree level or above, professional body membership and record of ongoing education

Employing Company Overview and Profile

The company is a South East Asia based international commercial consultancy specialising in quantity surveying services including commercial, contract, cost / PQS, claims and dispute management services to the construction and engineering industries.

Additional Benefits Package and Incentives

• All-in lump sum package taxed at prevailing rates
• Mobilisation / demobilisation / settling in allowance
• 25 days holidays plus local holidays
• Discretionary bonus
• Annual salary review – January
• Consideration of profit sharing after 2-3 years
• Consideration of limited shareholding after 3-5 years

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